Posted by Angela Cavaliere in |

How do I access my Ship Shape TV subscription?

Your subscription to Ship Shape TV Full Access videos is on our third-party platforms called Vimeo. You can access this page by visiting https://vimeo.com/ondemand/


How do I sign up for full access to ALL Ship Shape TV shows?

To sign up for Ship Shape TV, you simply need to visit https://vimeo.com/ondemand/shipshapetv. Once you are here, you can click the button that reads “Subscribe $8.99/month” This button should appear to the bottom right of the main video preview. Once you click this button, a pop up will appear the looks like this:


If you have an account with Vimeo, you can choose to log in using your username and password. If you do not, you can input your information to join. Please note: You must sign up with Vimeo in order to watch the videos.

Once you are logged in, it will ask you to submit a payment method for the subscription:


Once you enter your information, you will be able to return to the original screen and will have full access to the videos.


Why can’t I access my subscription on Vimeo?

If you can’t access your Vimeo subscription, it’s likely that you are either not signed in to your Vimeo account or did not sign up correct. If you did not enter a payment method at any given time, you will need to see the previous steps in order to sign up. If you did sign up with Vimeo and entered your payment method, it’s likely that you are not signed in from the device you are trying to watch the shows on. You will need to go to https://vimeo.com/ and log using the username and password you used to sign up. Once you are logged in, you can visit https://vimeo.com/ondemand/  to access Ship Shape TV.


Why am I experiencing playback issues?

There are a number of reasons that you may be experiencing playback issues. If you have a poor Wi-Fi connection, try watching the videos in a location with a higher bandwidth. If the problem persists, please  contact Vimeo (our hosting provider) directly at:https://help.vimeo.com/hc/requests/new